NeurOptimal® Neurofeedback Therapy in Surrey, BC
NeurOptimal® neurofeedback is a non-invasive form of dynamical neurofeedback designed to help the brain improve flexibility, resilience, and self-regulation in real time. Unlike some traditional neurofeedback systems that target specific brainwave patterns, NeurOptimal® provides the brain with information about moments of instability, allowing the nervous system to naturally reorganize itself toward greater balance and adaptability. At Sojourn Counselling and Neurofeedback in Surrey, BC, NeurOptimal® neurofeedback is offered both in-office and through home rental options for individuals and families seeking support for stress, overwhelm, nervous system regulation, sleep, focus, and overall wellbeing.
What Is NeurOptimal Neurofeedback?
NeurOptimal® is a form of dynamical neurofeedback designed to support the brain’s natural ability to adapt, reorganize, and self-regulate. Unlike some traditional neurofeedback systems that attempt to train the brain toward specific target patterns, NeurOptimal® works by providing the brain with information about moments of instability or interruption in real time, allowing the nervous system to naturally adjust itself toward greater flexibility and resilience.
This approach is based on the understanding that the brain is constantly adapting to internal and external experiences. Stress, trauma, overwhelm, poor sleep, prolonged nervous system activation, and difficult life experiences can sometimes contribute to rigid or dysregulated patterns within the nervous system. Rather than focusing on diagnosing or correcting specific symptoms, NeurOptimal® is designed to help the brain become more aware of its own functioning so it can make adjustments organically over time.
During a NeurOptimal® session, sensors placed on the scalp monitor electrical activity in the brain while the client relaxes and listens to music. The system detects rapid shifts in brain activity and briefly interrupts the audio signal in milliseconds, providing the brain with immediate feedback about changes occurring in the nervous system. This process is passive and non-invasive, and no electricity is delivered into the brain.
Many people are drawn to NeurOptimal® because of its broad focus on nervous system flexibility and resilience rather than symptom-specific training. Individuals may explore NeurOptimal® while seeking support for stress regulation, emotional overwhelm, focus, sleep, resilience, or recovery from periods of chronic stress. Others are simply looking for ways to support overall wellbeing, performance, adaptability, and nervous system balance.
At Sojourn Counselling and Neurofeedback, NeurOptimal® sessions are offered both in-office and through home neurofeedback rental options for individuals and families wanting flexible access to neurofeedback training.
How NeurOptimal® Neurofeedback Works
NeurOptimal® works by monitoring electrical activity in the brain in real time and providing the nervous system with immediate feedback about moments of sudden change or instability. During a session, sensors placed on the scalp read brainwave activity while the client relaxes and listens to music. When the system detects a rapid shift in brain functioning, the music briefly pauses for a fraction of a second, allowing the brain to become aware of the change occurring in that moment.
Rather than directing the brain toward predetermined “correct” patterns, NeurOptimal® is designed to help the brain recognize its own activity and make adjustments naturally. This is one reason NeurOptimal® is often described as a dynamical or non-linear neurofeedback system. The process does not attempt to diagnose, force, or train specific brainwave states. Instead, it supports the brain’s inherent capacity for flexibility, adaptation, and self-organization.
Because the feedback occurs in milliseconds, the brain is able to receive information about patterns it would not normally notice consciously. Over time, this may support improved nervous system flexibility, emotional regulation, stress recovery, resilience, sleep, focus, and overall adaptability. Many individuals describe feeling calmer, more grounded, mentally clearer, or better able to recover from stress following sessions.
NeurOptimal® sessions are passive and non-invasive. Clients do not need to actively concentrate, perform exercises, or “try” to make something happen during sessions. Many people simply relax, listen to music, or watch visual media while the system works in the background.
For individuals interested in broader information about neurofeedback and nervous system regulation, we also provide educational resources explaining what neurofeedback is and how neurofeedback therapy is integrated into care at Sojourn Counselling and Neurofeedback.
How NeurOptimal® Differs from Traditional Neurofeedback
While all neurofeedback systems involve monitoring brain activity and providing feedback to the nervous system, different forms of neurofeedback are based on different philosophies and methods. Traditional neurofeedback approaches often use targeted training protocols designed to encourage or discourage specific brainwave patterns based on EEG assessments or symptom-focused goals.
NeurOptimal®, by contrast, is designed as a non-linear dynamical neurofeedback system. Rather than attempting to direct the brain toward predetermined target states, NeurOptimal® focuses on providing the brain with information about moments of instability or interruption in real time. The brain then uses this information to reorganize itself naturally according to its own needs and priorities.
Because of this difference in approach, NeurOptimal® is often described as supporting overall nervous system flexibility and resilience rather than targeting specific diagnoses or symptoms. Many individuals are drawn to this broader self-regulation approach because it does not require the system to determine what the brain “should” be doing. Instead, the process is designed to support the brain’s inherent ability to adapt and self-correct over time.
Some people prefer more targeted EEG-informed neurofeedback approaches, while others are looking for a gentler, broader approach focused on adaptability, stress recovery, emotional regulation, and nervous system balance. Individuals interested in learning more about broader neurofeedback approaches can also explore our educational overview of what neurofeedback is.
Neither approach is inherently better for every person or situation. Different nervous systems, goals, preferences, and experiences may lead individuals toward different types of neurofeedback support. At Sojourn Counselling and Neurofeedback, we aim to help clients better understand these differences so they can make informed decisions about the kind of support that feels most aligned with their needs.
If you would like the mechanism explained in more depth, you can read a deeper explanation of the nonlinear science behind NeurOptimal, including what the system monitors and why the brief pauses in the audio matter.
Why Some People Choose NeurOptimal® Neurofeedback
People explore NeurOptimal® for many different reasons. Some are navigating chronic stress, burnout, emotional overwhelm, sleep difficulties, nervous system activation, or difficulty concentrating. Others are simply looking for ways to feel more grounded, emotionally balanced, focused, adaptable, or resilient in daily life. Because the approach is broad and regulation-focused rather than symptom-focused, many individuals appreciate that sessions can fit within both wellness-oriented and therapeutic support plans.
Clients often describe sessions as calming and easy to participate in. Sessions do not require revisiting painful memories, talking through difficult emotional experiences, or consciously trying to change brain activity. Most individuals simply relax and listen to music while the system works passively in the background.
Some people choose to combine NeurOptimal® with counselling or other forms of emotional support related to anxiety therapy and trauma and PTSD counselling, while others participate in neurofeedback independently as part of a broader approach to self-care, recovery, performance, or nervous system regulation. The passive and approachable nature of NeurOptimal® may also feel more comfortable for children or individuals who find more intensive interventions overwhelming.
At Sojourn Counselling and Neurofeedback, NeurOptimal® sessions are available both in-office and through home neurofeedback rental options, allowing individuals and families to access support in ways that align with their schedules, comfort levels, and goals.
NeurOptimal® Sessions at Sojourn Counselling and Neurofeedback
At Sojourn Counselling and Neurofeedback, NeurOptimal® sessions are designed to provide a calm, supportive, and approachable experience for individuals, couples, youth, and families seeking nervous system support and emotional wellbeing. Sessions take place in a quiet, comfortable environment where clients can relax while the NeurOptimal® system monitors brain activity and provides real-time feedback through brief interruptions in music.
NeurOptimal® sessions are passive and non-invasive. Clients do not need to actively concentrate, perform exercises, or intentionally try to change brain activity during sessions. Many people choose to listen to music, relax quietly, or simply take time to slow down while the system works in the background.
Some individuals participate in NeurOptimal® sessions as part of a broader counselling process focused on emotional healing, stress recovery, resilience, or nervous system regulation. Others seek neurofeedback independently as a wellness-oriented support for balance, focus, adaptability, or emotional steadiness. For individuals interested in learning more about broader neurofeedback approaches, we also provide information about neurofeedback therapy and what neurofeedback is.
In addition to in-office sessions, Sojourn Counselling and Neurofeedback offers home neurofeedback rentals, allowing individuals and families to access NeurOptimal® sessions from home with flexible scheduling and unlimited use for household members during the rental period.
Frequently Asked Questions About NeurOptimal® Neurofeedback
Is NeurOptimal® safe?
NeurOptimal® is considered a non-invasive neurofeedback system. The sensors only monitor electrical activity in the brain and do not send electricity or stimulation into the nervous system.
Do I need to actively do anything during sessions?
No. NeurOptimal® sessions are passive. Most individuals simply relax, listen to music, or watch visual media while the system provides real-time feedback to the brain in the background.
Does NeurOptimal® diagnose or treat specific conditions?
NeurOptimal® is not designed to diagnose or medically treat specific conditions. Instead, it is intended to support the brain’s natural capacity for flexibility, self-regulation, and adaptation.
How many NeurOptimal® sessions do people usually do?
The number of sessions varies depending on each person’s goals, preferences, nervous system patterns, and consistency of training. Some individuals participate occasionally, while others choose more ongoing sessions over time.
Can NeurOptimal® be used at home?
Yes. Many individuals and families choose to use NeurOptimal® through home rental programs, allowing for flexible scheduling and more consistent access to sessions outside the clinic setting.
Does NeurOptimal® have side effects?
Most people notice nothing beyond feeling relaxed. Some feel calmer or sleepier, and a smaller number notice short lived tiredness or lightheadedness as the nervous system adjusts. These experiences are usually mild and pass on their own. NeurOptimal® is not a medical treatment and is not designed to diagnose or cure any condition. If symptoms ever feel overwhelming, persistent, or unsafe, please reach out to a qualified mental health professional or emergency support.
How much does NeurOptimal® cost, and is it covered by insurance?
In office NeurOptimal® sessions are $120 to $175 per 50 minute session, depending on the provider you choose. Home rentals are also available through our home neurofeedback rentals program. Current fees and package options are listed on our fees and insurance page. When NeurOptimal® is delivered by a Registered Clinical Counsellor as part of counselling, some extended health plans may provide coverage for RCC services. Coverage varies by plan, so we recommend checking directly with your provider. Even if we aren’t able to direct bill your insurer, plans covering RCC or RMFT services may still reimburse you — we provide receipts you can submit.
How is NeurOptimal® different from brain mapping or other neurofeedback?
NeurOptimal® is a dynamical, non linear system that gives the brain feedback about its own moment to moment activity rather than training toward target brainwave patterns identified by an EEG assessment. Some people prefer a more targeted, assessment based approach, while others prefer this gentler, regulation focused style. Our team can help you decide which fits your goals.
Who is NeurOptimal® a good fit for?
Adults, youth, and children exploring support for stress, sleep, focus, emotional regulation, resilience, or general wellbeing often consider NeurOptimal®. Because sessions are passive and do not require revisiting difficult experiences, it can feel approachable for people who find more intensive interventions overwhelming. It is one option within a broader plan, not a replacement for medical or mental health care.
Curious about safety? Read NeurOptimal side effects: what clients actually notice.
Learn More About NeurOptimal® Neurofeedback
NeurOptimal® offers a unique approach to neurofeedback focused on flexibility, resilience, and nervous system self-regulation. While some individuals are drawn to NeurOptimal® for support during periods of stress or overwhelm, others explore it as part of a broader wellness, performance, or self-care practice. Because each nervous system is different, experiences with neurofeedback can vary from person to person over time.
For individuals interested in broader information about neurofeedback, nervous system regulation, or different neurofeedback approaches, we also provide educational resources explaining neurofeedback and how neurofeedback therapy is integrated into care at Sojourn Counselling and Neurofeedback.
Whether you are exploring in-office sessions or home-based neurofeedback options, our team is available to help answer questions and guide you toward the approach that best fits your goals, preferences, and comfort level.
Integrating NeurOptimal® with Counselling and Therapy
At Sojourn Counselling and Neurofeedback, NeurOptimal® is often integrated alongside counselling and other therapeutic approaches as part of a broader focus on emotional wellbeing, nervous system regulation, and resilience. While counselling can help individuals process experiences, develop insight, strengthen relationships, and work through emotional challenges, NeurOptimal® is designed to support the brain and nervous system’s capacity for flexibility and self-regulation.
Some individuals choose to combine NeurOptimal® with counselling support related to stress, emotional overwhelm, anxiety, or trauma therapy, and some couples pair it with relationship work; see our article on NeurOptimal and neurofeedback for couples. Others use neurofeedback independently while participating in broader wellness, mindfulness, or self-care practices. Because each person’s nervous system, goals, and experiences are different, care at Sojourn Counselling and Neurofeedback is approached collaboratively and individually rather than through a one-size-fits-all model.
NeurOptimal® Neurofeedback Providers at Sojourn Counselling and Neurofeedback
At Sojourn Counselling and Neurofeedback, NeurOptimal® neurofeedback is offered by several members of our clinical team. Clients can choose a provider whose therapeutic approach, personality, and areas of focus align with their goals for nervous system regulation, emotional resilience, trauma recovery, focus, sleep, or overall wellbeing.
- Katherine Ouano — Registered Clinical Counsellor supporting children, youth, and adults with anxiety, emotional regulation, family concerns, and nervous system resilience.
- Loretta Thorgeirson — Registered Clinical Counsellor offering trauma-informed counselling and neurofeedback support for children, youth, adults, and families.
- Alexandra Defazio — Associate counsellor offering affordable counselling and neurofeedback support, including therapy in Spanish.
- Tarnia Pickard — Registered Clinical Counsellor supporting children, youth, trauma recovery, emotional regulation, and family wellbeing.
- Jonathan Wieser — Registered Clinical Counsellor and founder of Sojourn Counselling and Neurofeedback, integrating neurofeedback with trauma-informed, attachment-focused, and nervous system-oriented therapy approaches.
Related Resources
References:
- Harris, Shaywanna (2017). An Investigation of the Effects of Neurofeedback Training on Attention Deficit-Hyperactivity Disorder (ADHD) Symptoms, Depression, Anxiety, and Academic Self-Efficacy in College Students. Electronic Theses and Dissertations. 5378. https://stars.library.ucf.edu/...
- Luctkar-Flude, Marian, et al. (2022). Exploring the effect of neurofeedback on postcancer cognitive impairment and fatigue: A pilot feasibility study. Canadian Oncology Nursing Journal. 32(2).
- Luctkar-Flude, M., & Tyerman, J. (2026). Exploring feasibility of neurofeedback to alleviate cognitive impairment and fatigue in Long COVID. 37th International Nursing Research Congress, Sigma Theta Tau International, Toronto, ON. https://www.sigmarepository.org/inrc/2026/presentations_2026/122/
- Markovitz, C. D., Calhoun, V. D., & Larson, C. L. (2015). Temporally dynamic brain networks supporting working memory and attentional control. Neuroimage, 117, 4-16.
- Nazari, Mohammed Ali, et al. (2011). Effectiveness of EEG Biofeedback as Compared with Methylphenidate in the Treatment of Attention-Deficit/Hyerpactivity Disorder: A Clinical Outcome Study. Neuroscience & Medicine, 2, 78-86.
Funding Options for Parents of Autistic Children
If your child is autistic, BC’s Autism Funding Program provides up to $22,000 per year for children under 6 and up to $6,000 per year for ages 6 to 18. Counselling for your child and family is a named eligible expense, and many of our families have also successfully received funding for neurofeedback — our guide explains how to make that request, with sample wording you can adapt. Read our parent’s guide to autism funding in BC.
Contact Us
Ready to support your brain in becoming more calm, flexible, and resilient?
At Sojourn Counselling and Neurofeedback, NeurOptimal® neurofeedback offers a gentle, non-invasive way to help your brain self-regulate—whether you’re navigating stress, anxiety, sleep challenges, or simply looking to optimize your mental performance.
Our team is here to guide you through the process and help you determine whether neurofeedback is the right fit for your goals. Whether you’re booking sessions in-clinic or interested in a home rental, we’ll support you every step of the way.
Get in Touch:
Or, book your appointment directly through our online booking platform.
Support your brain’s natural ability to reset, adapt, and move toward greater balance.
