Counselling Fees and Insurance Information
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Counselling fees and insurance information at Sojourn Counselling and Neurofeedback outline session rates, direct billing options, and payment policies for counselling and neurofeedback services in Surrey, BC. We aim to make therapy more accessible by offering services with Registered Clinical Counsellors and supervised intern counsellors, along with support for extended health benefits, ICBC claims, and other funding options.
We’ve Got You Covered
No need to worry about the cost of counselling adding to your stress! Whether you have extended health benefits or not, we’ve got plenty of options to make sure you can get the support you need. We’re teamed up with as many insurance companies and benefits providers as possible to make accessing help a breeze. Our fees are in line with industry standards for the region, and for those without coverage, our talented interns—finishing up their master’s degrees—offer sessions at reduced rates.
Fees for therapy are as follows:
Registered Clinical Counsellors (RCCs)
$160 – $175 per 50 minute session. Couples counselling is charged at the same rate, and extended 75 minute couples sessions are $240.
Registered Nurse (RN) and Counselling Associates
$120 per 50 minute session
Intern Completing Masters Degree
$0 – $60 per 50 minute session
Insurance
Direct Billing Insurance Companies
We are pleased to announce that we have expanded the number of insurers we now bill directly for your convenience. Through our clinic, we can now directly bill a wider variety of insurance companies, including those that use the Telus eClaims system for streamlined submissions. This service allows us to bill your insurance provider on your behalf, reducing the upfront cost of sessions and simplifying your billing process. While we aren’t able to direct bill every insurance company, that doesn’t mean your plan won’t cover counselling at Sojourn. Our counselling services are provided by Registered Clinical Counsellors (RCCs) and Registered Marriage and Family Therapists (RMFTs), and many extended health plans cover one or both of these designations. If your insurer isn’t listed below, you can pay at the time of your session and submit your receipt to your insurer for reimbursement.
Among the insurers we are currently able to directly bill are:
- Manulife
- Medavie Blue Cross (serving Veterans Affairs Canada, Royal Canadian Mounted Police, and Canadian Armed Forces)
- Green Shield
- Great West Life
- Industrial Alliance Financial Group
- Johnson
- Johnston Group
- UV Insurance
- BPA
- Canadian Construction Workers' Union
- Chambers of Commerce Group Insurance Plan
- CINUP
- Coughlin Employee Benefits Specialists
- Cowan
- D.A. Townley
- First Canadian Insurance Corporation
- GMS
- Canada Life - PSHCP
- Maximum Benefit
- People Corporation
- Union Benefits
- AGA Financial Group
- Alberta Blue Cross
- Beneva
- Canada Life
- ClaimSecure
- Desjardins
- Equitable
- GPM Group Benefits
- GroupHEALTH
- GroupSource
- LiUNA Local 183
- LiUNA Local 506
- Manion
- MDM Insurance Services
- RWAM Insurance Administrators
- Simply Benefits
- TELUS AdjudiCare
- And more through Telus eClaims
How to Access Direct Billing
To take advantage of our direct billing services, follow these steps:
- Confirm Your Coverage: It is essential to verify with your insurance provider that your policy covers services provided by a Registered Clinical Counsellor (RCC) or a Registered Marriage and Family Therapist (RMFT). Some policies may also extend coverage to services provided by interns or neurofeedback technicians under the supervision of an RCC. Please note that Sojourn Counselling cannot determine your eligibility for coverage, so we recommend confirming this with your insurer before booking an appointment.
- Provide Your Insurance Details: To set up direct billing, you will need to provide us with your insurance details prior to your session. This includes your policy number, member ID, and any other relevant information required by your insurer.
- Monitor Your Subsidy Balance: While we can bill directly to your insurer, it is your responsibility to monitor your coverage and subsidy limits. You are responsible for any amounts not covered by your insurance, such as when your plan has reached its maximum limit. We will bill you directly for any balance remaining after the insurance subsidy has been applied.
This direct billing service is just one way we aim to make access to our counselling and neurofeedback services as seamless as possible. Should you have any questions about the process or which insurers we bill directly, feel free to contact us for assistance.
ICBC Coverage
We see many clients suffering from the psychological effects of motor vehicle accidents. If you have been in an accident and you’re experiencing symptoms of anxiety such as nervousness or fear, difficulty sleeping, intrusive thoughts, nightmares, and/or racing thoughts, or of depression such as low mood, low motivation, social withdrawal, foggy thinking, irritability and/or anger, it is important that you make an appointment for ICBC Counselling services as soon after the accident as possible as this may impact your ICBC subsidy.
Crime Victims Assistance Program (CVAP)
Funding for Parents of Autistic Children
If your child is autistic, provincial autism funding, Variety BC grants, and other programs may help cover counselling at Sojourn. Read our parent’s guide to autism funding in BC for amounts, eligibility, and step by step application help.
Contact Us
At Sojourn Counselling and Neurofeedback, we believe that accessing support should feel straightforward, transparent, and welcoming. Whether you are seeking individual counselling, couples therapy, family counselling, or neurofeedback services, our team is here to help you find an approach that fits your needs, goals, and circumstances.
Our clinic provides flexible appointment times, online booking, and both in-person and virtual counselling options across British Columbia. You can explore therapist profiles, areas of specialization, fees, and availability through our online booking platform to find a clinician who feels like the right fit for you.
Get in Touch:
Taking the first step toward support can feel difficult, but you do not have to navigate things alone. Our team is here to help you move toward greater clarity, resilience, connection, and wellbeing.
Related Pages
More information about affordable counselling and coverage:
Frequently Asked Questions
How much does counselling cost at Sojourn?
Session fees vary by each counsellor's designation and experience. Sessions with our Registered Clinical Counsellors (RCCs) and Registered Marriage & Family Therapists are at standard BC rates, and we also offer lower-cost sessions with supervised intern counsellors. Contact us to confirm current fees for the counsellor you'd like to see.
Does my extended health insurance cover counselling?
Many extended health benefit plans in BC cover sessions with a Registered Clinical Counsellor (RCC), and many also cover Registered Marriage and Family Therapists (RMFTs), Canadian Certified Counsellors (CCC), or Registered Social Workers. Coverage varies by plan, so it's best to check your specific benefits. We provide receipts you can submit for reimbursement.
Do you offer direct billing?
Yes. We offer direct billing to many extended health plans through TELUS eClaims (a small service fee applies), and to ICBC for counselling related to motor-vehicle-accident claims, so eligible clients don’t pay out of pocket. Please note that a $5 service fee applies to direct billing through Telus eClaims. Though we aren’t able to direct bill every insurer, plans that cover RCC or RMFT services may still reimburse you — we provide detailed receipts you can submit to your insurer.
Are there low-cost or free counselling options?
Yes. We offer reduced-fee sessions with supervised intern counsellors, and the first session with an intern counsellor is free. If you are unsure where to start, contact us and we can help you find a good fit.
How do I pay, and what is your cancellation policy?
Payment is made at the time of each session through our secure JaneApp booking system. We ask for advance notice to cancel or reschedule a session — we have a 48 hour cancellation policy: please give at least 48 hours notice when cancelling or rescheduling.